In 2025, we launched a new uniform, which was co-created with colleague feedback.

We know a well-fitted, stylish, and practical uniform matters to you, and we re-introduced a smart blazer, which pairs nicely with the tailored shift dress or can be worn with a matching trouser or skirt as a formal suit or with chino options, as mixed separates.

Other improvements:

• Chino skirt added to the range, offering both formal and casual skirt options.
• Refreshed designs for the Polo tops and T-shirts.
• New “stay fresh” fabric finish to blouses for better comfort (for menopause).
• Introduced a non-leather vegan plaited belt, alongside traditional leather options.
• Added more layering options, with new Blazers, Gilets and Half Zip Jersey Tops.
• Included more cultural options, with a choice of turban colours/lengths.

We’d love to hear your feedback, on how the new collection is working for you?

Please take a few minutes to complete the following questions.

 

1. Which styles do you wear the most from the new uniform? (Tick as many styles as you like).

Tops:

NW804 Female Fit Short Sleeved Purple Polo Top
NW794 Male Fit Short Sleeved Purple Polo Top
NW832 Female Fit V-Neck Navy T-Shirt
NW833 Male Fit Round Neck Navy T-Shirt
NW813/814/815 Any Male Fit White Shirts worn with Tie
NW813/814/815 Any Male Fit White Shirts worn without Tie
NW802 Female Fit Short Sleeve White Blouse
NW828 Female Fit Long Sleeve Purple Blouse
NW824 Female Fit Long Sleeve Cultural Tunic Blouse

 

Lowers/Dress:

NW809 Female Fit Pencil Skirt
NW786 Male Fit Chino Trousers
NW808 Female Fit Chino Skirt
NW787 Female Fit Chino Trousers
NW806 Female Fit Straight Leg Trousers
NW752 Male Fit Straight Leg Tailored Trousers
NW751 Male Fit Slim-Fit Trousers
NW827 Female Fit Purple Shift Dress

 

Layers:

NW799 Female Blazer
NW831 Female Gilet
NW830 Female Fit Half Zip Jersey Top
NW792 Female Fit Winter Softshell Fleece
NW812 Male Fit Blazer
NW795 Male Fit Gilet
NW785 Male Fit Half Zip Jersey Top
NW793 Male Fit Winter Softshell Fleece

 

Accessories:

NW730 Male Fit Leather Belt
NW822 Female Fit Leather Belt
NW811 Tri-Coloured Fabric Plaited Belt (Vegan)

 

Mobile Branch Colleagues only – which items have you worn the most and is there anything else we could include?

NW834 Male Fit Shorts
NW835 Female Fit Shorts
NW703 2 Tone Hi-Vis Yellow Coat
NW702 Touchscreen Gloves
NW860/861 Beanie Hats
Other (please specify)

 

Maternity Uniform – if worn, which items have you worn the most and is there anything else we could include?

IC031 Maternity – Navy Short Sleeve Jersey Top
NW539 Maternity – White Short Sleeve Blouse
NW778 Maternity – Skirt
NW716 Maternity – Trousers
NW782 Navy Long Line Cardigan
Other (please specify)

 

Cultural Uniform – if worn, which items have you worn and is there anything else we could include?

NW335 Purple Sari
NW783 Navy Hijab
Turban MalMal Fabric Black and in which length?    6M    7M    8M   
Turban Voile Fabric Black and in which length?    6M    7M    8M   
Turban Voile Fabric Navy and in which length?    6M    7M    8M   
Other (please specify)

2. How would you rate the overall Design of the new 2025 uniform?

(4) Excellent
(3) Good
(2) Poor
(1) Very Poor

If you have answered 1 or 2, please explain why?

3. How would you rate your uniform for Comfort at work (i.e. working in different temperatures/standing/sitting)?

(4) Excellent
(3) Good
(2) Poor
(1) Very Poor

If you have answered 1 or 2, please explain why?

4. How would you rate the Size and Fit of your uniform?

(4) Excellent
(3) Good
(2) Poor
(1) Very Poor

If you have answered 1 or 2, please explain why?

5. Does the uniform have the right balance of both Smart and Casual styles?

Yes, smart enough and still offers a good mix of both
No, too casual
Could be improved, please expand further?

6. How easy is it to access and navigate the Uniform Ordering Portals, (i.e. to place an order of uniform or make a uniform return)?

(4) Very Easy
(3) Easy
(2) Difficult
(1) Very Difficult

If you have answered 1 or 2, please explain why?

7. Would you like more seasonal options, (e.g. Summer/Winter specific styles)?

Yes
No – there is enough choice already

If yes, what styles are missing?

8. How inclusive do you find the new uniform across genders and cultures?

(4) Extremely Inclusive
(3) Very Inclusive
(2) Slightly Inclusive
(1) Not Inclusive

9. What one improvement would you suggest for the next uniform design?

10. Do you find the information on the Uniform Hub useful, Uniforms (intranet.natwestgrouppeople.com), and is there anything missing which you would like more guidance on?

Yes: it’s informative and easy to use
No: it could be improved

If no, how can we improve the information?

11. Have you received any customer feedback about the new uniform?

Yes
No

If yes, please expand further?

 

We’ll review all responses as part of the continuous improvements to your uniform.

Thank you for completing the survey.